150CM Large Artificial Fern Tree Plant With Pot

Q: What countries do you ship to?

Free shipping on all orders within the mainland UK (postcode specific).

Q: Do you ship to remote area of Scottish Highlands, Offshore Islands, or Northern Ireland?

A: We can ship to those ares, but an additional delivery surcharge will be apllied to the following areas:

Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man, and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PO (30-41) etc.

Please kindly get in touch with us:?team@thehotsale.co.uk before ordering from these areas.

Q: When will my order be delivered?

A: It normally takes 24-48 hours for order handling in working days and 3-7 business days for transit time. (UK Express Standard Logistics Time)

Q: It's been longer than the estimated arrival time and I still haven't received my order, what should I do?

A: If you've been waiting longer than you should have and you haven't heard from us, log in to your account and click into "My Orders". Here you can see up-to-date delivery/dispatch info.

If you can see the order has been dispatched and you've not yet heard from the courier, get in touch and we can resolve this for you.

Q: Where can I find my invoices?

If you need an invoice, please contact our customer service.

By email you will receive the invoice within 24h : team@thehotsale.co.uk

*Free Shipping

Free shipping on all orders within the mainland UK. Unfortunately, delivery to other than the mailland UK will incur additional shipping charges. Please refer to our Shipping & Delivery Policy for more details and contact us customer services.

*30-Day Return & Exchange Policy

We offer the option to return most items within 30 days of receipt if you are dissatisfied with the product or have had a change of mind.

Please contact our customer service for return and exchange fees.

*Compensation for Damaged Items

If you receive an item that is damaged or unusable, we take full responsibility and will provide refunds, exchanges, or replacements based on your preference.

*Dedicated Customer Service

To help you make yours perfect, our stores are open, we're delivering as normal, our customer service team is ready to help you via Email: team@thehotsale.co.uk.?Click Here for all contacts.